Delete your account

Last updated 11 November 2026

In the app

Open Runr → Settings → Delete account, and confirm. Your account and the data stored with it are deleted right away. You choose whether the runs on your phone are kept, as a local profile without an account, or deleted too.

By email

If you can't open the app, write to support@getrunr.app from the email address of your account, or tell us the email Sign in with Apple used. We delete the account within 7 days and confirm when it's done.

What is deleted

• your account, display name and profile;
• your plan answers, plans and sessions;
• your runs, routes and heart rate stored on our servers;
• who you follow and who follows you, and the kudos and comments you gave.

Database backups age out within 7 days. Runs saved to Apple Health stay in Apple Health, and data on your phone stays until you delete the app or choose to delete it. A subscription is not cancelled by deleting your account: cancel it in your Apple account settings.