Privacy Policy

Last updated 11 November 2026

Who is responsible

Lurnex, Inc., a Delaware corporation ("we", "us"), makes Runr and is responsible for the personal data described here. This policy covers the Runr app for iPhone and Apple Watch and this website, getrunr.app. You can reach us at support@getrunr.app.

What stays on your phone

Without an account, everything Runr knows about you stays on your iPhone and Apple Watch:

Deleting the app deletes this data from your phone. Runs you saved to Apple Health stay in Apple Health.

What Runr asks your phone for

Location

While you record a run, Runr uses your location to map the route and measure distance and pace, including when the screen is locked or the app is in the background. Runr does not use your location when you are not recording.

Apple Health

If you allow it, Runr reads your running workouts, their routes and your heart rate (and resting heart rate) to show your past runs and shape your plan, and saves the runs you record to Apple Health. New runs that other apps save to Apple Health can be picked up in the background.

Motion

Runr uses motion data to measure cadence and to keep pace steady when GPS is weak.

Notifications

If you allow them, Runr reminds you of the day's session. Reminders are scheduled on your phone. Notifications about friends (kudos, comments, follow requests) need a device token, which we store with your account.

What leaves your phone, and why

Only when you create an account and sign in:

Nothing is uploaded while you are offline. It is sent when you are signed in and have a connection.

Who can see what

Health information

Data from Apple Health, and the heart rate Runr records, is used only to provide Runr's features to you. We do not sell it, share it with advertisers or data brokers, or use it for advertising or marketing. It is stored by the processors listed below only to run Runr for you. Fitness numbers Runr shows, such as an estimated fitness level or predicted race times, are estimates, not medical measurements.

Who handles data for us

Runr does not contain advertising, and today it does not use third-party analytics or advertising measurement. If that changes, we will update this policy before the change reaches the app.

Our legal grounds

Where the GDPR or similar laws apply: we process your account, plan, runs and friends data to provide the service you asked for (contract). We process health data, such as heart rate, only with your explicit consent, which you give through the Apple Health and app permissions and can withdraw at any time in iOS Settings. We keep sign-in and security records for our legitimate interest in keeping Runr safe.

International transfers

Lurnex, Inc. is a company in the United States, and some of our processors are too. Where the law of the EU, the UK or Switzerland requires a safeguard for personal data that reaches the United States, we rely on the EU–U.S. Data Privacy Framework (and its UK and Swiss counterparts) where the recipient is certified, and otherwise on standard contractual clauses.

How long we keep it

Account data is kept until you delete your account. To remove a single run from our servers, write to us. When you delete your account, your profile, plans, runs, routes, heart rate, follows, kudos and comments are deleted from our database and storage. Database backups age out within 7 days.

Your rights

Depending on where you live, you can ask to access, correct, export or delete your personal data, to restrict or object to processing, and to withdraw consent. Write to support@getrunr.app; we answer within 30 days. You can also complain to your local data protection authority. We do not sell or share personal information as those terms are defined in California law.

Deleting your account

In the app: Settings → Delete account. Or follow the steps on getrunr.app/delete-account.

Children

Runr is not meant for children under 13, and we don't knowingly collect their data. If you believe a child under 13 has given us personal data, write to support@getrunr.app and we will delete it.

Security

Data is encrypted in transit. Access to our database is limited by per-user rules, so each person can read only what this policy says they can. Data on your phone is protected by your device's encryption.

This website

getrunr.app sets no cookies and runs no analytics. Cloudflare processes the technical data any website receives, such as IP addresses, to deliver and protect it.

Changes to this policy

When we change this policy, we update the date at the top. If a change matters, we tell you in the app before it takes effect.

Contact

Lurnex, Inc. · support@getrunr.app