Terms of Use

Last updated 11 November 2026

The agreement

These terms are an agreement between you and Lurnex, Inc., a Delaware corporation ("we", "us"), about the Runr app and getrunr.app. By using Runr you accept them. Our Privacy Policy explains how we handle your data.

Who can use Runr

You need to be at least 13 to use Runr. If you are under 18, or under the age of majority where you live, you may use Runr only with the permission of a parent or guardian, who accepts these terms for you and is responsible for your use, including any purchase.

Training, not medical advice

Runr gives you training plans, paces, cues and estimates based on what you tell it and what you record. It is not medical advice and does not diagnose, treat or prevent any condition. Running carries a risk of injury. Check with a doctor before starting or changing an exercise program, especially if you have a health condition, are pregnant, or are returning from injury. Stop and get help if you feel pain, dizziness or shortness of breath.

Distances, paces and heart rate depend on GPS and sensors and can be inaccurate. Fitness levels, race predictions and training load are estimates. Run where it is safe and legal, and pay attention to traffic and your surroundings rather than to your phone.

Your account

Runr works without an account. If you create one, keep your sign-in details secure; you are responsible for what happens under your account. You can delete your account at any time (see Delete account).

Subscriptions

Some features may require a paid subscription. Subscriptions are sold and billed by Apple through the App Store. The price, length and any free trial are shown before you buy. A subscription renews automatically until you cancel it in your Apple account settings at least 24 hours before the end of the current period. A free trial converts to a paid subscription unless you cancel before it ends. Refunds are handled by Apple under its policies.

What you post

You own the runs, comments and other content you post. You give us a worldwide, non-exclusive, royalty-free licence to store, display and process that content only as needed to run Runr and show it to the people you chose. The licence ends when you delete the content or your account, except where others have already copied what you made visible to them.

Community rules

Don't post anything that is illegal, harassing, hateful, sexual, violent, threatening, misleading, or that shares someone else's private information. Don't impersonate others, spam, or use Runr to stalk anyone, including through shared routes. We may remove content and suspend or close accounts that break these rules. You can report content or block a user in the app, or write to support@getrunr.app; we act on reports within 24 hours.

Using Runr fairly

Don't copy, reverse engineer, scrape, overload or interfere with Runr, or access it in ways we don't offer, except as the law allows.

What is ours

Runr, its plans, design, software and brand belong to Lurnex, Inc. We give you a personal, non-transferable licence to use the app for your own training under these terms.

Changes and availability

We improve Runr all the time and may change or remove features. Runr may sometimes be unavailable. Runs are stored on your phone first, so an outage does not lose them.

Ending the agreement

You can stop using Runr and delete your account at any time. We may suspend or close an account that breaks these terms or the law. Sections that by their nature should survive (ownership, liability, law) do.

Warranties and liability

Runr is provided "as is", without warranties of any kind, to the extent the law allows. To the extent the law allows, we are not liable for indirect or consequential damages, or for injuries that result from training, and our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing here limits liability that cannot be limited by law, or your rights as a consumer where you live.

Apple

These terms are between you and us, not Apple. Apple is not responsible for Runr or its content and has no obligation to provide support for it. If Runr fails to conform to any applicable warranty, you may notify Apple for a refund of the purchase price, if any; Apple has no other warranty obligation. Apple is not responsible for any claims relating to Runr, including product liability, legal or regulatory compliance, consumer protection, or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them. You confirm that you are not in a country subject to a U.S. Government embargo and are not on a U.S. Government list of prohibited or restricted parties.

The law that applies

These terms are governed by the laws of the State of Delaware, United States, and disputes go to the state and federal courts located in Delaware, unless the law where you live gives you the right to bring a claim at home.

Changes to these terms

When we change these terms, we update the date at the top. If a change matters, we tell you in the app before it takes effect.

Contact

Lurnex, Inc. · support@getrunr.app